Product Name: SynchroTeam
Summary Description of Product: Synchroteam is a leading cloud-based field service management solution aimed at managing real-time mobile employees such as technicians, inspectors, service-oriented employees and investigators. Synchroteam delivers a complete, intuitive and affordable solution over the internet. Companies use Synchroteam to handle everything from customer management to scheduling, workforce optimization, parts management, invoicing and real-time customer and customer portal access. The Synchroteam mobile client is available for Android and iOS and is 100% cloud-based.
A CRM designed for field service
Dispatch jobs quickly and efficiently
Map view and Geolocation with GPS tracking
Analyze your technicians’ hours
Accept payments with Synchroteam
You can connect Synchroteam with accounting software such as QuickBooks or Sage, and also integrate it in your current CRM and ERP systems.
Categories Product Covers: Billing & Invoicing, Client Communication, Task Management, Timesheets, Warranty / Service Mgmt., Commercial Service Management – Dispatch, Home Service Management – Dispatch, APPs for Construction
Target Customers: Electrical, Government Contractor, Landscaping, Masonry and Stone, Mechanical HVAC, Paving, Plumbing, Roofing and Siding, Utility Contractor, Other Specialty Contractor
Targe size of customer service: 1 to 5 Employees, 6 to 10 Employees, 11 to 20 Employees, 21 to 50 Employees, 51 to 100 Employees
Deployment Methods Offered: Cloud
Markets served: United States, Canada, South America, Europe, Asia
Describe Pricing Plan: from $26 per user, per month
Describe Demo or test drive program free trial
I have used Synchroteam in 3 different companies and absolutely love how easily it can be configured, it solves a problem straight out of the box and can be instantly operational.
Synchroteam is so easy to use and can be adopted within minutes. You can create everything from the most simple sign off reports to complex reports that need warrant dependable answers. The system is intuitive and can be used by the field engineers with the minimum of training.
David James C.
Head of Service
Information Technology and Services, 11-50 employees
We have 3 techs in the field doing different job services, this allows me to track customers, log call information, schedule and track all services provided and organize service reports & pictures.
The custom field reporting is the best feature, it allows me to build reports specific to certain types of jobs and make it pretty easy for my service techs to log the actions and services they completed on each job.
Building Materials, 1-10 employees
Synchroteam is extremely user friendly. It’s easy to set up and edit templates to fit our business. We’ve been using this software for a little over a year now and it has helped remove multiple steps from the time the customer calls in, getting the information to the technician, and then getting the jobs billed out to the customer. I’m extremely pleased with how much more organized our business is now. Customer service is great too, they are always able to answer questions in an acceptable amount of time.